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Latest news, insight & opinion from CCA
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Creating plans for service transformation

CCA is introducing a new service to support business improvement and service transformation. It brings key stakeholders across the business together to explore current operational processes, highlight effectiveness and draw out areas requiring developmen

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Call for Judges 2020

The Excellence Awards programme for 2020 launched on the 1st March and is supported by an independent panel of judges from across the CCA network. Are you interested in being part of the Awards review process?

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Time to celebrate!

What does DVLA, Highways England, Scottish Widows, People's Postcode Lottery, Capita, Jigsaw Homes, Poly, Legal & General all have in common?

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