We are absolutely delighted to shine a spotlight on the remarkable journey of the Financial Conduct Authority (FCA).
Engage fans digitally by connecting cross-channel data with Oracle Unity Customer Data Platform
If Artificial Intelligence (AI) for the overall business is a red hot topic in C-suites, AI for customer engagement is white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!
What you need to do and how you can get there
A Seven Step Roadmap for Success
Transforming utilities for the 21st Century
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Clare Lomax, VP Sales, EMEA at TTEC shares her thoughts on the challenges facing the modern auto industry.
Hear from Paul Turner, IT & Finance Director and Jason Greene, Systems Manager, about how a major contributor to the UK's performing arts supported employees throughout the pandemic with RingCentral Contact Centre and unified communications.
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For over 20 years CCA has provided highly acclaimed collaboration opportunities to develop progressive customer strategies. Leading house-hold brands, public and private, engage in the CCA network. As customer service strategies and operations evolve r