An exclusive series of inspirational leadership talks designed to help leaders prepare for the future
Read more NB THIS EVENT HAS PASSED
An exclusive series of inspirational leadership talks designed to help leaders prepare for the future
Read more NB THIS EVENT HAS PASSED
Online discussion forum for CCA members focusing on best practice and collaboration.
The pandemic has caused significant disruption to business performance and has impacted plans and strategies designed to support future planning.
This closed, confidential forum is for businesses that outsource all or part of their service operation currently, or that are considering doing so in the future.
Hear from accomplished digital experts and examples of leading brands who have delivered smart digital options for customers without the daunting prospect of implementing a full digital rethink.
The CCA Inspire programme will help your team leaders and new managers develop the skills and understanding they need to be effective and successful as we move into 2022 and beyond.
The annual black-tie event celebrating the winners of CCA Excellence Awards.
The CCA Leaders' Summit will showcase the latest thinking, expertise and insight in customer service. This event is a new addition in the series of CCA's long-standing Annual Convention programmes.
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