Events

Upcoming events from CCA

July

PARTNER EVENT: Oracle - Unlock the Future: Boost Your Revenue with AI & Data!

Join Oracle's Transformation experts as we explore the landscape of customer data in 2024. Understanding how to effectively leverage customer data amidst evolving challenges. Acquire actionable insights for utilizing data for your organization's initiatives and demystifying the complexities of data transformation.

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September

CCA Inspire - September 2024 intake

An engaging virtual programme for inspiring team leaders CCA Inspire is a unique proven and engaging programme focussed on developing those skills and competencies essential for effective and resilient Team Managers in a disrupted world.

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CCA Friday Coffee Club

These sessions are an informal chat over a cup of coffee exclusively for Platinum and Accredited members.

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CCA Leaders' Summit 2024

Engage with industry experts, participate in enlightening keynotes, and network with fellow leaders who share your passion for providing great customer service.

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October

CCA BPO Users Forum

This closed, confidential forum is for businesses that outsource all or part of their service operation currently, or that are considering doing so in the future

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November

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