These sessions are an informal chat over a cup of coffee exclusively for Platinum and accredited members.
Read more NB THIS EVENT HAS PASSED
These sessions are an informal chat over a cup of coffee exclusively for Platinum and accredited members.
Read more NB THIS EVENT HAS PASSED
The monthly Best Practice Forum is designed to support collaboration and engagement across the CCA member network, exploring operational issues and identifying how to best respond.
These sessions are an informal chat over a cup of coffee exclusively for Platinum and Accredited members.
This CCA certificated course is designed to equip customer service advisors and team managers to handle interactions from abusive and difficult customers.
CCA Excellence Awards Annual Gala Dinner recognising and celebrating excellence in customer service and experience.
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