Events

Upcoming events from CCA

May

June

CCA Leaders' Summit 2024

Engage with industry experts, participate in enlightening keynotes, and network with fellow leaders who share your passion for providing great customer service.

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CCA Roundtable Discussion - London

Following the first insightful round table discussion on fraud and customer experience hosted in London in June 2023, we are excited to host a second session that delves deeper into this critical topic.

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CCA BPO Users Forum

This closed, confidential forum is for businesses that outsource all or part of their service operation currently, or that are considering doing so in the future

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Future of Work Forum: Legal & General, Cardiff

CCA is delighted to invite to the second Future of work forum for 2024 at Legal & General in Cardiff. This in-person forum focusing on talent, colleague engagement, and learning and development.

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September

CCA Leaders' Summit 2024

Engage with industry experts, participate in enlightening keynotes, and network with fellow leaders who share your passion for providing great customer service.

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CCA Inspire - September 2024 intake

An engaging virtual programme for inspiring team leaders CCA Inspire is a unique proven and engaging programme focussed on developing those skills and competencies essential for effective and resilient Team Managers in a disrupted world.

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October

CCA BPO Users Forum

This closed, confidential forum is for businesses that outsource all or part of their service operation currently, or that are considering doing so in the future

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