Events

Upcoming events from CCA

January

February

CCA BPO Users Forum

This closed, confidential forum is for businesses that outsource all or part of their service operation currently, or that are considering doing so in the future.

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March

CCA Inspire 2022

The CCA Inspire programme will help your team leaders and new managers develop the skills and understanding they need to be effective and successful as we move into 2022 and beyond.

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April

CCA Leaders' Summit - IN PERSON EVENT!

The CCA Leaders' Summit will showcase the latest thinking, expertise and insight in customer service. This event is a new addition in the series of CCA's long-standing Annual Convention programmes.

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