Upcoming events from CCA



Future Scenarios to 2025: Conclusions and Analysis

How will our world of work change by 2025? Since February this year we have been working with more than 40 of the leading service and CX brands across the UK & Ireland to explore different future scenarios to anticipate what service will look like to 2025.

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CCA Leaders' Summit 2021

The CCA Leaders' Summit will showcase the latest thinking, expertise and insight in customer service. This event is a new addition in the series of CCA's long-standing Annual Convention programmes.

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March 2022


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