As part of the CCA Thought Leadership Programme for 2022/23, we are looking at a range of topics including reviewing and building a new talent proposition.
As part of the CCA Thought Leadership Programme for 2022/23, we are looking at a range of topics including reviewing and building a new talent proposition.
Latest news, insight & opinion from CCA
A new Masterclass will be hosted on 18 November to help managers and leaders develop the strategies they need to confidently, safely, and effectively have conversations about wellbeing.
The CCA Excellence Awards programme for 2023 is now open for entry. A number of resources will be introduced to support applicants with their submissions.
As part of the CCA Thought Leadership Programme for 2022/23, we are looking at a range of topics including reviewing and building a new talent proposition.
CCA CEO Anne Marie Forsyth was recently invited by Capita to contribute to an article in The Telegraph exploring the challenges and considerations all businesses and organisations will need to think about in the months ahead.
The Leaders' Summit is renowned for showcasing the latest thinking, expertise and insight in customer service and CX strategies by convening the leading minds in public and private sector household brands.
The CCA Excellence Awards programme for 2023 is now open for entry. Applications must be submitted by 16 December 2022, and winners will be announced in Glasgow on 27 April 2023.
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