It's been predicted that up to 75% of all customer service calls will be made out of loneliness by 2026. What can organisations do to ensure they're combatting this challenge in a sincere and effective manner?
It's been predicted that up to 75% of all customer service calls will be made out of loneliness by 2026. What can organisations do to ensure they're combatting this challenge in a sincere and effective manner?
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The business process outsourcing (BPO) market continues to grow apace.
It's been predicted that up to 75% of all customer service calls will be made out of loneliness by 2026. What can organisations do to ensure they're combatting this challenge in a sincere and effective manner?
What do we want for 2022? Peace, health and being with our loved ones are high on the list. And Santa, if there's spare goodwill, a return to the stuff we've missed?
Research recently conducted by Webhelp and YouGov on Christmas shopping habits and influences,
The GoContact project at Generali Portugal won the prize for Excellence for Best Technological Innovation Project.
Webinar replay from Sabio
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