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Customer Service Software
Call centres used to be separate areas of your business-with their own location, culture, and communication tools. Fast forward to today and your call centres have evolved into multiple teams that work together closely and are tightly integrated with your
Find out how Oracle Service helped organisations adapt to the global pandemic quickly - sometimes within two weeks.
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Clare Lomax, VP Sales, EMEA at TTEC shares her thoughts on the challenges facing the modern auto industry.
Hear from Paul Turner, IT & Finance Director and Jason Greene, Systems Manager, about how a major contributor to the UK's performing arts supported employees throughout the pandemic with RingCentral Contact Centre and unified communications.
Passionate about providing the best customer service, every day
What do we need to consider for our immediate future and what are the longer-term implications as we move forward to 2021?