CCA is delighted to announce the winners of the prestigious CCA Excellence Awards for 2021.
Clare Lomax, VP Sales, EMEA at TTEC shares her thoughts on the challenges facing the modern auto industry.
Hear from Paul Turner, IT & Finance Director and Jason Greene, Systems Manager, about how a major contributor to the UK's performing arts supported employees throughout the pandemic with RingCentral Contact Centre and unified communications.
Passionate about providing the best customer service, every day
What do we need to consider for our immediate future and what are the longer-term implications as we move forward to 2021?
An out-of-the-box solution to help organisations conform to the intricate requirements of GDPR and successfully manage FOI requests.
Aiding the NHS Business Services Authority in Their Response to Covid-19
Here at Tisski, remote project delivery is in our DNA. We have a tried and tested methodology to deliver Agile projects remotely and have successfully developed ways of working to ensure that our customers are fully engaged, informed and involved at each
It's no secret that finance systems can be complex and, in some cases, a little confusing - but with Microsoft technology, that needn't be the case.
CCA Global Standard Accreditation is awarded by industry peers who have led the accreditation of their own customer functions.