I've just returned from a lovely few days in Rome where I watched the Scotland rugby team beat rivals Italy. Now those of you who know me are probably wondering why I was there as Rugby isn't high on my interest list! Wonderful food, historical sight...

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Donald Trump’s recent call for America to boycott Apple products last week was paradoxically tweeted to millions from his iPhone. It seems that for speed and impact there was simply no better medium, although he claims to use an android in para...

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Earlier this week I met with an old colleague who has been responsible for managing emergency service contact centres. We mused about how things are so different with the advent of Twitter, and the progressive launch of new 3 digit numbers 101, 111 a...

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Valentine's Day is just around the corner for all those to celebrate their love, whether in long-term relationships or in anticipation of new partners. The dating game has changed radically; for some finding a new partner is as easy as swiping you...

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An Emmy awarded to a Scottish inventor almost 140 years after his death, arrived to his home town of Kirkintilloch this week. Alexander Bain, who died in 1877, was given the unique honour for his pioneering work in the transmission of images. ...

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An interesting photo from Mark Zuckerberg caught my attention on a flight to London this week. It was a photo of his wardrobe with multiple copies of only two types of garment; a dark grey hooded sweatshirt and a lighter grey shirt. The new dad r...

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Statistically speaking, most of you reading this will probably drift off to another distraction before the end of this blog. In fact according to recent research, goldfish now have a longer attention span than humble humans. Our ability to focus for ...

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As someone who was more likely to sing Shang-a Lang than Modern Love, I’ve been surprised at just how David Bowie’s death has impacted not just my generation but people of all ages; causing us to ponder the genius of a man who influenced ...

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I’ve just finished the rather uncomfortable read ‘Stuffocation’, the best seller in which author James Wallman describes how he believes that we are making ourselves ill by the volume of ‘stuff’ that we have, in comparis...

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Can you imagine how it would feel if your working day began with the Prime Minister, and just about every A-lister from the world of music, sport and entertainment wishing you well in your endeavours? Or knowing that you had personally enthused incal...

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Wednesday, 9 December this week was deemed the least romantic day of the year; the rationale being that we are starting to get stressed by Christmas creeping closer, but the big day is still too far off to completely slow down. Would be romantics cit...

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Winning the Davis Cup was a tremendous accolade for Andy Murray this week. Having ended a 76-year wait for a British male to win the US Open, a 77-year wait for a Briton to win Wimbledon, a 79-year wait for Britain to win the Davis Cup and a 104-year...

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It’s been a rather gloomy week in terms of news with global events creating a sense of uncertainty for many of us. At times like this we often find ourselves focusing on the small things in life and realising that we all have a lot to be t...

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This BBC programme unearths some startling revelations for those who take part; I found myself unwittingly embroiled one evening this week in a similar exercise via ancestor.com, courtesy of a new found relative who is an avid genealogist. It's ...

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The ongoing furore about hackers stealing Talk Talk customer data took a new twist this week with suggestions that large organisations should think about hiring the skills of the hackers. Unbelievably it appears that those responsible may be as young...

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“Life is really simple, but we insist on making it complicated.” ― Confucius Elaine Wyllie would certainly get the thumbs up from Confucius. The recently retired award winning headmistress ensured that all her pupils in St Nin...

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Headlines this week have been dominated by theft and fraud of all sorts; depressing news for those who believe in the honesty of mankind. A traditional heist attempt in Aboyne (Aberdeenshire) backfired when thieves tried to steal a garage ATM mac...

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The media, internet and social channels were filled this week with 'Back to the Future' day! On what would normally have been another regular October day, movie fans worldwide celebrated the date in the film where Marty McFly and the Doc got into the...

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Their capacity for partying may be unchanged; but the Rolling Stones request for instructions on how to use everything from the TV and DVD players to air conditioning and lighting indicates they have trouble mastering the latest technology. Acco...

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Today draws Customer Service Week to an end. It's been an enjoyable period at CCA with an abundance of member engagement, in celebration of fantastic individuals across the spectrum of public and private sectors alike. This week also saw the anni...

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