Join us for this month's CCA Coffee Club as we explore how organisations are using annualised hours to create more flexible workforce planning models while meeting changing customer demand.
With fluctuating workloads, seasonal peaks and increasing pressure to optimise resources, annualised hours can offer an alternative to traditional scheduling. This session is an opportunity to share experiences, discuss the practicalities of implementation, and explore what works well and what doesn't.
Discussion topics will include:
- What is driving organisations to introduce or consider annualised hours, and what benefits and challenges have they experienced?
- How are annualised hours planned, tracked and managed through workforce management systems?
- What governance, reporting and monitoring arrangements have proven most effective, and how are organisations managing compliance risks, including National Minimum Wage considerations?
- How are managers being supported to successfully administer annualised hours arrangements?
- How are organisations measuring the success of annualised hours programmes, and what factors influence decisions to expand or refine them?
- What lessons have organisations learned and how might workforce expectations and new technologies shape the future of annualised hours?
Grab a coffee, bring your experiences (and questions!), and join us for an open and practical discussion.
We look forward to seeing you then!