We are absolutely delighted to shine a spotlight on the remarkable journey of the Financial Conduct Authority (FCA).
Sign up for our virtual certified course now!
Updates from the CCA Leaders' Summit of 2023, hosted by Gallup at The Shard, London.
Join us on Friday 2nd June and enjoy the conversation over a cup of coffee!
Working together to support industry-wide excellence in customer service & experience
Catch up on this session where we provide an update on a range of new products and services designed to support customer service and CX leads in the months ahead.
CCA Industry Council's first in-person meeting for two and a half years takes place at the Poly Experience Centre, the Gherkin, London.
Today's world of work is changing; Is the development of your Team Managers keeping pace? New programme intake kicks off on 20 September
How can we experiment with the unknown to navigate through periods of change?
Kevin Quantum joins CCA Convention live each day from 1130
The new CCA Inspire programme launches on 24 September to support and inspire a new wave of leaders.