CCA Leaders' Summit is known for highlighting the latest thinking, expertise and insights in customer service and CX strategies. The one-day Summit brings together experts, executives and professionals from diverse fields who have a wealth of experience and knowledge in their field.

More than 150 prominent leaders from the public and private sectors will come together in Manchester to explore new opportunities for improvement and innovation.

The CCA Leaders' Summit is a challenge for leaders to raise the bar on customer service and experience.

Please join us for the next CCA Leaders' Summit 2023 which will be at The Lowry Hotel in Manchester on September 13, 2023.