The CCA Women in Leadership awards programme encourages applications from women in in-house operators, outsourcing and BPO providers, as well as the technology, training, and supplier communities. By recognising leadership at all levels, the CCA Women in
Recognition across customer excellence
CCA Excellence Awards
Celebrating the organisations, teams and individuals raising the bar
CCA Global Excellence Awards recognise the organisations, teams and individuals demonstrating outstanding performance, innovation and measurable impact across customer service, experience and operations.
Women in Leadership Awards
Recognising exceptional leadership and impact
CCA Global Women in Leadership Awards celebrate leaders making an outstanding contribution to their organisations, their people and the future of customer excellence.
CCA Hall of Fame
Recognising a lasting contribution to customer excellence
The CCA Hall of Fame celebrates individuals whose leadership, influence and contribution have made a significant and sustained impact on customer excellence.