Women in Leadership Awards 2024

We invite you to join us as we celebrate and raise the visibility of the many inspiring women working in customer service and customer experience.

The CCA Women in Leadership Awards celebrate the achievements and impact of women who have demonstrated exceptional leadership, innovation, and dedication in their fields.

These awards recognise the contributions of women who inspire others, break barriers, and drive success within their organisations and industries. Key areas of recognition include:
Leadership excellence

Recognising women who have shown outstanding leadership, guiding their teams and organisations to success through vision, inspiration, and strategic direction.

Innovation and impact

Celebrating women who have introduced innovative ideas, processes, or products that have significantly impacted their organisations or industries.

Mentorship and development

Celebrating women who have made significant contributions to the professional growth and development of others, serving as mentors and role models.

Diversity and inclusion advocacy

Recognising women who actively promote and advocate for diversity, inclusion, and equity within their organisations and communities.

Overcoming challenges

Celebrating women who have faced and overcome significant challenges, demonstrating resilience, determination, and strength.

Community and social impact

Celebrating women who have made notable contributions to their communities through volunteer work, social initiatives, or advocacy.

These awards not only recognise exceptional performance but also inspire best practices, foster innovation, and set benchmarks for excellence in the customer service industry.
There are 7 award categories

Find out more below

The Accomplished Leader Award celebrates individuals who demonstrate exceptional leadership and commitment to delivering excellent customer service. This award recognises those who have played a critical role in implementing impactful projects, partnerships, or collaborative initiatives over the past 5+ years. We look forward to learning more about your/their journey and achievements.

The Champion of Diversity and Inclusion Award celebrates women who have significantly contributed to fostering a diverse and inclusive environment within their organisation or industry. This award recognises those who have championed initiatives that promote equity, diversity, and inclusion (EDI), ensuring that all individuals have equal opportunities and are valued for their unique perspectives.

The Emerging Leader Award recognises rising stars who have shown exceptional leadership potential and a commitment to delivering outstanding customer service. This award celebrates individuals who are shaping the future of our industry through innovative thinking, strategic vision, and a dedication to fostering positive change.

We are excited to celebrate those who, despite being early in their careers, have already made significant contributions and demonstrated the qualities of tomorrow's leaders.

The Inspiring Leader Award celebrates individuals who have demonstrated exceptional leadership by driving meaningful results and positive change in the customer service industry. This award recognises those who, over the past five years or more, have played a pivotal role in the successful implementation of impactful projects, partnerships, or collaborative initiatives. Nominees exhibit outstanding leadership qualities such as collaboration, communication, team building, innovation, and a commitment to transformation.

The Leadership in Technology Award celebrates women who have demonstrated exceptional leadership and commitment in supporting the end-user with the implementation and delivery of technology solutions. This award recognises those who excel in ensuring technology solutions are effectively deployed, adopted, and utilised, thereby enhancing user/customer experience and satisfaction.

The Mentor of the Year Award celebrates women who have demonstrated exceptional dedication and skill in mentoring others. This award recognises those who have significantly contributed to the professional and personal development of their mentees, fostering growth, confidence, and success. We look forward to learning more about your/their mentorship journey and achievements.

The Trailblazer in innovation Award celebrates women who have significantly contributed to innovative practices within their industry. This award recognises those who have driven forward new ideas, technologies, or methodologies that have had a substantial impact.

Register Your Interest

CCA Women In Leadership Awards 2024 - Now open for entry

Register your interest

If you are considering entering the awards, please register your interest by completing the form.

Please select one or more of the categories you are interested in.

On receipt of your details, we will send you an email containing links to the awards entry portal to start your submission process.

For more information contact the team

Your Details
Which award(s) are you interested in entering? (select all that apply)
Do you have any questions/comments?

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