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In this new, original research report we explore how different thinking is required when organisations connect and relate to customers. Using insights to help improve customer experience will be critical for the voice of customer to lead successful change
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Updates from the CCA Leaders' Summit of 2023, hosted by Gallup at The Shard, London.
CCA members have the opportunity to join this event for free!
We invite you to join us for a day filled with keynote presentation, great discussion, engaging round-table and networking!
CCA Industry Council's first in-person meeting for two and a half years takes place at the Poly Experience Centre, the Gherkin, London.
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