CCA is launching a new standard for the use of AI and Gen AI in customer service and experience.
CCA is launching a new standard for the use of AI and Gen AI in customer service and experience.
The latest CCA CEO Industry Council Forum session took place at the Gherkin in London in association with partners HP Poly.
Updates from the CCA Leaders' Summit of 2023, hosted by Gallup at The Shard, London.
CCA members have the opportunity to join this event for free!
We invite you to join us for a day filled with keynote presentation, great discussion, engaging round-table and networking!
CCA Industry Council's first in-person meeting for two and a half years takes place at the Poly Experience Centre, the Gherkin, London.
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