Remember when call centers were separate areas of your business with their own location, culture, and communication tools?
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Insider News
News & views from industry partners and suppliers
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For you, your staff, and your customers.
Active noise canceling (ANC) has become a prominent need for today's work force as people deal with the distractions of the office and home, while trying to stay productive. Anyone who travels on airplanes can relate, understanding the benefit that a pair
Customer service representatives (CSRs) are particular about their headsets. As hybrid workers taking calls at home and in the office, they need the flexibility to work anywhere and connect easily to their favourite platforms.
Hybrid Working in the Call Centre
In this eBook, 'Business as Unusual - Call Centres Take on a New Role,' Poly lays out a 3-step plan for delivering great service wherever your CSRs are working.
Welcome to the Poly Virtual Showcase!
Contact centre professional and Poly VP Darrius Jones talks about challenges of outfitting contact centres and how Poly solutions can help.
Encorepro 720 + VVX 350
If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. The design of Poly's EncorePro 500 Series ensures your voice remains clear while you comply with local safety requirements.
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