Like many organisations across the CCA network, it is important to continually review customer feedback and adapt to changing needs and requirements. As such, we have a number of exciting new services being introduced that will further support the sharing and exchange of best practice, measuring and reviewing benchmarks, identifying and celebrating excellence and also opportunities to connect and collaborate across industry.

As well as hearing from the CCA team, we will also have members of the network joining who will share their ideas and advice on how to get the most out of your CCA membership.