What's On

Latest news, insight & opinion from CCA

CCA Global Standard - Is it time to take a look?

The current situation is an ideal time to use CCA Global Standard© to provide reassurance to business leaders and to colleagues that the organisation is complying with industry best practice and is committed to putting colleague and customer needs first.

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Digital-driven CX - Infographic

Steering your customer experience strategy into the future. Our new research highlights the reasons why organisations can no longer afford to ignore the impact of digital transformation.

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