Announcing the shortlist for the 2024 Excellence Awards!
Announcing the shortlist for the 2024 Excellence Awards!
The CCA Global VIP lunch celebrates and recognises organisations that have achieved CCA Global Accreditation for Customer Experience©, marking a significant milestone in their journey towards excellence in customer service.
In an era where customer experience is paramount, Coventry Building Society sets benchmarks for excellence that inspire and resonate throughout the financial services industry.
The CCA Women in Leadership awards programme encourages applications from women in in-house operators, outsourcing and BPO providers, as well as the technology, training, and supplier communities. By recognising leadership at all levels, the CCA Women in
Menzies Distribution, a stalwart in the UK logistics landscape since 1833, proudly announces its 13th consecutive year achieving CCA Global Accreditation for Customer Experience©. This milestone is a testament to Menzies' unwavering commitment to excelle
CCA Leaders' Summit, hosted at the NatWest Gogarburn Conference Centre in Edinburgh on 22nd February 2024, brought together over 150 senior executives to delve into the theme, 'The future of AI is human.'
With a decade-long commitment to CCA Global Accreditation for Customer Experience© since 2010, EQ has not only positioned themselves as a major player in the industry but has also earned well-deserved accolades for their dedication to excellence.
Legal & General Annuities' consistent success in the CCA Global Accreditation© assessments and their impressive array of awards highlight the team's commitment to delivering exceptional customer experiences.
National Highways, the government company responsible for England's motorways and major A-roads, has earned CCA Global Accreditation for Customer Experience© for an impressive 15 consecutive years!
NHS Business Services Authority (NHS BSA) is awarded the prestigious CCA Global Accreditation for Customer Experience© for the 5th year running.
In the dynamic world of motoring services, the UK's Driver and Vehicle Licensing Agency (DVLA) has emerged as a beacon of excellence for its steadfast commitment to CCA Global Standard Accreditation for Customer Experience©.
Co-operative Bank has achieved CCA Global Accreditation©, marking a significant milestone in their commitment to delivering exceptional customer experiences.
CCA Global, a renowned authority in business excellence and standards setting in customer service and experience, proudly announces the launch of the CCA Global Accreditation for Learning & Development©
CCA Women in Leadership Awards are now open for nomination
In their latest CCA Global Accreditation assessment, the Scottish Widows Protection team demonstrated unwavering commitment to excellence, solidifying their position as a standout force within the industry.
As we celebrate SGN's achievement of CCA Global Accreditation©, we applaud their dedication, innovation, and unwavering commitment to customer service excellence.
Jigsaw Homes achieves CCA Global Accreditation for the 13th consecutive year.
We are absolutely delighted to shine a spotlight on the remarkable journey of the Financial Conduct Authority (FCA).
With an illustrious 27-year tenure at Skipton Building Society, Claire Davey is the epitome of dedication to customer service excellence.
The latest session, on 7th November, will be led by CCA's CEO, Anne Marie Forsyth, and co-facilitated with market expert, David Rumble, co-founder of The Knowledge Group.
In a relatively short space of time, Places for People has become an active and engaged member of the CCA and achieved CCA Global Accreditation for Customer Experience!
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