We are absolutely delighted to shine a spotlight on the remarkable journey of the Financial Conduct Authority (FCA).
In their latest CCA Global Accreditation assessment, the Scottish Widows Protection team demonstrated unwavering commitment to excellence, solidifying their position as a standout force within the industry.
As we celebrate SGN's achievement of CCA Global Accreditation©, we applaud their dedication, innovation, and unwavering commitment to customer service excellence.
Jigsaw Homes achieves CCA Global Accreditation for the 13th consecutive year.
With an illustrious 27-year tenure at Skipton Building Society, Claire Davey is the epitome of dedication to customer service excellence.
In a relatively short space of time, Places for People has become an active and engaged member of the CCA and achieved CCA Global Accreditation for Customer Experience!
CCA is delighted to announce a new partnership with The Knowledge Group to showcase the strength and capabilities of suppliers within the BPO and outsourcing market.
In a testament to their unwavering commitment to customer excellence, Liberata proudly celebrates their 9th year of CCA Global Accreditation for Customer Experience.
The CCA Excellence Awards programme for 2024 is designed to put the spotlight on the unwavering dedication, innovation, and pursuit of excellence that defines the customer service and CX industry.
The CCA Best Practice Forum takes place on the first Tuesday of every month.
CalMac Ferries Limited, a shining example of how unwavering commitment can transform everyday challenges into opportunities for excellence.
HGS is the latest organisation to achieve CCA Global Accreditation for Customer Experience.
Gobeyond partners announce the appointment of Raphael Hegeler as its new Global Head of Gobeyond