Hear from Paul Turner, IT & Finance Director and Jason Greene, Systems Manager, about how a major contributor to the UK's performing arts supported employees throughout the pandemic with RingCentral Contact Centre and unified communications.
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Daljeet Kaur, Valda Energy's Operations Director, explains how RingCentral's solution helped the company prioritise employee wellbeing and keep all service channels open during a time of crisis.
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RingCentral is a market-leading business communications and collaboration provider.
Our expertise is more than just cloud. RingCentral strengthens the link between businesses, employees and customers.
Combining the best in UCaaS and telecommunications, RingCentral Contact Centre gives organisations the tools needed to support agents and engage customers across channels. Capabilities such as real-time reporting, extensive workforce management and AI-based sentiment analysis vastly improve performance.
RingCentral Contact Centre allows you to easily scale your staffing up or down as needed. Agents can work from anywhere, and automatic failover capabilities allow you to continue running if your primary data centre goes down.