Fraud & Risk Roundtable Breakfast Briefing
In partnership with Smartnumbers
Fraud now accounts for more than 40% of all crime in the UK, with annual losses exceeding £1 billion. As the threat continues to evolve, organisations face a growing challenge: how do we strengthen fraud prevention and assurance without creating unnecessary friction for customers?
Join CCA and Smartnumbers for an interactive breakfast briefing bringing together senior leaders to share experiences, challenge current approaches and explore how organisations can strengthen fraud prevention while protecting the customer experience.
We’ll be joined by Scott McPhail and Karin Brown from Lloyds Banking Group, who will share insight from one of the UK’s largest financial services organisations and explore how raising standards, strengthening assurance, embracing technology and simplifying processes can help reduce risk while delivering better customer outcomes.
The session will provide an opportunity to discuss the challenges organisations are facing today, share practical approaches and consider where standards for fraud prevention and customer protection need to move next.
Wednesday 23 September | 09:30–10:30 | Raising the Bar Summit, Manchester
Places are limited to support an open and interactive discussion. Please use the register button above to confirm your place.
The breakfast briefing will be followed by the CCA Raising the Bar Summit. If you haven’t already registered for the Summit, click here to book your place for the full event.
