Executive Round Table: A new challenge with vulnerability

Vulnerability has taken on a whole new meaning as customers and employees are impacted by the cost-of-living crisis and growing economic uncertainty, and in particular, as we head towards the winter months. How can we ensure we are ready for the challenges ahead? How can we better prepare for responding to both customer and colleague needs as we face another uncertain time? Catch up on this virtual round-table session led by CCA and with leading experts from partners, Capita.
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