We are absolutely delighted to shine a spotlight on the remarkable journey of the Financial Conduct Authority (FCA).
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In their latest CCA Global Accreditation assessment, the Scottish Widows Protection team demonstrated unwavering commitment to excellence, solidifying their position as a standout force within the industry.
CCA Global, a renowned authority in business excellence and standards setting in customer service and experience, proudly announces the launch of the CCA Global Accreditation for Learning & Development©
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As we celebrate SGN's achievement of CCA Global Accreditation©, we applaud their dedication, innovation, and unwavering commitment to customer service excellence.
Jigsaw Homes achieves CCA Global Accreditation for the 13th consecutive year.
We are absolutely delighted to shine a spotlight on the remarkable journey of the Financial Conduct Authority (FCA).
In a relatively short space of time, Places for People has become an active and engaged member of the CCA and achieved CCA Global Accreditation for Customer Experience!
In a testament to their unwavering commitment to customer excellence, Liberata proudly celebrates their 9th year of CCA Global Accreditation for Customer Experience.
CalMac Ferries Limited, a shining example of how unwavering commitment can transform everyday challenges into opportunities for excellence.
HGS is the latest organisation to achieve CCA Global Accreditation for Customer Experience.
Chelmer Housing Partnership received the CCA Silver Achievement Award for 15 years of CCA Global Accreditation
Hear from Customer Experience Manager, Louise Saycell on what accreditation means to their organisation
Well done to DVSA on collecting their Silver Award for more than 10 years of continual accreditation to CCA Global Standard for Customer Experience
I've lost count of the number of times the phrase 'rising customer expectations' is the basis for presentations over the last couple of decades. It's a kind of given, following the logic that as technology and science gallops forward, coupled with our inc
What a pleasure to welcome more than 600 people to celebrate success in Glasgow at last week's CCA VIP lunch and Awards Gala Dinner.
More than 25 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
Great digital strides were made over the last 3 years through necessity. The number of processes aided by AI, robotics and automation is staggering. However, some of these hastily applied services are in urgent need of review......
CCA Global Standard Accreditation for Customer Experience will launch on 1 December 2022
CCA Thought Leadership Benchmarking - Attract and Keep the Right Talent for Future Success
CCA PARTNERSAs part of the CCA Thought Leadership Programme for 2022/23, we are looking at a range of topics including reviewing and building a new talent proposition.
People's Postcode Lottery share the benefits to the organisation from CCA accreditation
The current situation is an ideal time to use CCA Global Standard© to provide reassurance to business leaders and to colleagues that the organisation is complying with industry best practice and is committed to putting colleague and customer needs first.
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