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Chelmer Housing Partnership received the CCA Silver Achievement Award for 15 years of CCA Global Accreditation
Well done to DVSA on collecting their Silver Award for more than 10 years of continual accreditation to CCA Global Standard for Customer Experience
I've lost count of the number of times the phrase 'rising customer expectations' is the basis for presentations over the last couple of decades. It's a kind of given, following the logic that as technology and science gallops forward, coupled with our inc
What a pleasure to welcome more than 600 people to celebrate success in Glasgow at last week's CCA VIP lunch and Awards Gala Dinner.
More than 25 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
Great digital strides were made over the last 3 years through necessity. The number of processes aided by AI, robotics and automation is staggering. However, some of these hastily applied services are in urgent need of review......
CCA Global Standard Accreditation for Customer Experience will launch on 1 December 2022
An articled written by Constance Kampfner of the Times discusses how The Financial Conduct Authority has written to the chief executives of more than 3,500 lenders.
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