Webinar replay from Sabio
How our call-centre AI solution helped BGL Group to better understand customer intentions and provide self-service through the voice channel.
For Allianz Direct, transforming operations to make insurance products and services as easy and intuitive as possible for its customers across Europe is critical.
How HomeServe UK worked with Sabio to deploy one of the most advanced conversational AI implementations to support its core claims processes
Take your first step towards a digital voice channel. Intent Capture and Analysis (IC&A) uses Google Cloud's Contact Centre AI to uncover reasons for calls into the contact centre. By capturing customers intents and categorising the reasons for calling, y
Contact centre advisors have the most monitored, scrutinised and analysed role that exists probably anywhere in the world.