Sabio Service Advisor Mental Health and WellbeingCCA PARTNERS
Instead of handling a mix interactions, agents are dealing with more complex, emotional and urgent customer interactions than ever before.
Contact centre agents have the most monitored role that exists. It’s time to turn the tracking of agents into a positive, it’s time to reinstill the human touch. It’s time to really care.
Download our eBook - Putting your people first with Human Service.