What's On

Latest news, insight & opinion from CCA
Filtered by
Recommended

Creating plans for service transformation

CCA is introducing a new service to support business improvement and service transformation. It brings key stakeholders across the business together to explore current operational processes, highlight effectiveness and draw out areas requiring developmen

Read more

Good enough?

Is it time for an overhaul in thinking post-pandemic to make mission critical decisions with confidence?

Read more

What Challenges Will We Face in 2020?

CCA are conducting new research for 2020, in association with Platinum partners Twilio. The research seeks to understand how working patterns, technology and CX journeys are likely to evolve over the next twelve months, and what new challenges will emerge

Read more

CCA - why it's so important to our network

Why is it important to companies like Police Scotland, TTEC, Scottish Widow, Oracle, Twilio, Sensée, Poly, SGN and more to be part of the CCA network? Hear from some of the UK's leading CX professionals interviewed recently about what working with CCA me

Read more

Cookies

CCA uses cookies to enhance your experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on cca-global.com.
Please read our cookie policy for more information   ACCEPT & CLOSE