CCA is celebrating International Women's Day 2023 by launching a new Women in Leadership awards programme to recognise the outstanding capability across the customer service and CX community.
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CCA is delighted to announce the companies and individuals shortlisted for 2022's prestigious Excellence Awards.
Oracle believes an End-to-End Service is the future of service - there are 3 elements a service solution must have to meet customer expectations
Apple topped the list of ‘coolest ‘brands in this weeks CoolBrands awards, with Twitter dropping out of the top 20, and Instagram making its debut at number 14. Voters were asked to bear in mind style, innovation, originality, authentic...
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