The latest session, on 7th November, will be led by CCA's CEO, Anne Marie Forsyth, and co-facilitated with market expert, David Rumble, co-founder of The Knowledge Group.
The latest session, on 7th November, will be led by CCA's CEO, Anne Marie Forsyth, and co-facilitated with market expert, David Rumble, co-founder of The Knowledge Group.
In this session, we hear from the award-winning team at Scottish Widows who won the CCA Excellence Award for Best Vulnerability Strategy 2021. Described by the judging panel as, 'clear passion coming through about helping vulnerable customers and adjustin
Customer Service Software
Find out how Oracle Service helped organisations adapt to the global pandemic quickly - sometimes within two weeks.
Welcome to your stressless service resource centre
Focus on digital service channels
Engage fans digitally by connecting cross-channel data with Oracle Unity Customer Data Platform
Service excellence and efficiency can go hand in hand
Oracle believes an End-to-End Service is the future of service - there are 3 elements a service solution must have to meet customer expectations
Oracle Recognised as a Leaders in the Customer Service Solution Wave
Visit the Oracle Service Cloud website for more insights.
CCA uses cookies to enhance your experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on cca-global.com.
Please read our cookie policy for more information ACCEPT & CLOSE