End-to-End Service Excellence is the Future of Service

To capture customers’ hearts and minds through service, organizations need an end-to-end service solution. The three components of this service solution are:

1. Robust suite of service products

2. Seamless integration (leading to a cohesive experience) across front office and back office

3. Availability on a digital platform

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CX Service Guide “End-to-End Service Excellence Requires an End-to-End Platform”.