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Marvin Humes is set to bring his electrifying energy and infectious beats to the CCA Gala Dinner!

• 22 March 2024

Marvin Humes will be gracing the stage at the CCA Gala Dinner and Excellence Awards Ceremony in Glasgow on 25th April 2024!

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CCA Excellence Awards Shortlist 2024 Announced

• 05 February 2024
• Press release

Announcing the shortlist for the 2024 Excellence Awards!

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Meet Excellence Awards Judge: Claire Davey -

• 03 November 2023
• Industry news

With an illustrious 27-year tenure at Skipton Building Society, Claire Davey is the epitome of dedication to customer service excellence.

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The death of the 'desk farm'?

• 11 December 2020
• Industry news

CCA launches new Future Scenarios programme to explore the possibilities of future service and CX to 2025

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CCA launches new Future Scenarios project

• 26 November 2020
• Industry news

CCA Future Scenarios Project will guide you to help make the right decisions for your future service and CX proposition

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David Gram of Diplomatic Rebels presents at CCA Annual Convention 2020

• 19 November 2020
• Events

How can we experiment with the unknown to navigate through periods of change?

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Every day's a school day

• 08 August 2014
• CEO Blog

As the sun shines and we are all becoming a little more chilled, it seems cruel to inflict the agony of anticipated exam results on our youngsters. For Scottish students the wait is finally over, exam results arrived on Tuesday. Now of course it's no...

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