Accreditation is a powerful catalyst for clarity, consistency and growth. It strengthens performance, elevates customer experience and builds confident, future-ready teams.
What's On
Latest news, insight & opinion from CCA
Filtered by
This month's Coffee Club brought into sharp focus how hybrid work is not just a logistical challenge, but a cultural evolution. The discussion underscored the value of peer insight in shaping flexible, human-centred workplace strategies that meet both o
.png)
This month's CCA Coffee Club brought together professionals from across the customer service landscape to tackle a challenge that continues to impact performance, morale, and well-being which is employee absence. Despite years of initiatives, monitoring t
Cookies
CCA uses cookies to enhance your experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on cca-global.com.
Please read our cookie policy for more information ACCEPT & CLOSE