This week's interview from 2016 with John Hernandez (then COO & SVP of Service Cloud at Salesforce) is a powerful reminder of what happens when the right people connect at the right time, with the right purpose.
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I came across these wise words; ironically as I was finding other things to do rather than getting down to the task of this week's blog. The old proverb about procrastination was written in a diary by my late dad, in Gaelic which was his first langu...
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