What's On

Latest news, insight & opinion from CCA
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Good enough?

Is it time for an overhaul in thinking post-pandemic to make mission critical decisions with confidence?

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Heroes and Zeroes

Last week seems like a year ago, and things that seemed unimaginable only a month ago are now part of our normal daily lives

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What Challenges Will We Face in 2020?

CCA are conducting new research for 2020, in association with Platinum partners Twilio. The research seeks to understand how working patterns, technology and CX journeys are likely to evolve over the next twelve months, and what new challenges will emerge

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People & HR Forum, 8 May 2019

Access the highlights and key take-aways from our People & HR Forum, held at CCA HQ on 8 May 2019. Presentations from Standard Life and Coventry Building Society helped shape new concepts on vulnerability, engagement and positive culture change.

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The CCA Women in Leadership network continues to grow

With Brexit looming, we have rarely experienced such uncertain times. As a senior business leader, what changing expectations are being presented by your customers and employees and how are you personally managing these? What changes to BAU are you experi

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