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CCA Global Announced the Excellence Awards 2026 Winners!

24 April 2026

CCA Global Excellence Awards 2026 Recognise Customer Experience Leaders Across UK Industries

Generation - Exploring age-based viewpoints on customer experience and the workplace

07 April 2020
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A report exploring the 'generation gap' between customers, how these differences are perceived by organisations and how big they really are, as well as insights into the expectations and preferences of those from Generation Z up to the Silent Generation.

What's On

Latest news, insight & opinion from CCA

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CCA Global Announced the Excellence Awards 2026 Winners!

Generation - Exploring age-based viewpoints on customer experience and the workplace

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