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Are you ready to transform how you deal with abusive customers?

27 September 2023

The Challenges and Benefits of AI in Outsourcing

08 August 2023
Noon Dalton
Research

CCA PARTNERS

Artificial Intelligence (AI) is transforming the outsourcing landscape by enabling companies to automate and streamline their processes, making it easier to manage and optimize outsourced tasks. As AI technologies continue to advance, many businesses are

Delivering on the digital urgency for customer service in the pandemic era and beyond

19 January 2021
eGain
Video

CCA PARTNERS

How can contact centres deliver on this new, urgent imperative? Webinar available on-demand now

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Are you ready to transform how you deal with abusive customers?

The Challenges and Benefits of AI in Outsourcing

Delivering on the digital urgency for customer service in the pandemic era and beyond

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