CCA | What's On

Filtered by

Recommended

Are you ready to transform how you deal with abusive customers?

27 September 2023

Hybrid and flexible working

31 July 2023
Events

Join us for our next best practice forum on 8th Aug as we discuss this hot topic.

Customer service beyond the pandemic

27 January 2021
Resources

A collaborative project using a close network of leading private and public sector brands, this report draws together insights from research captured and analysed since the beginning of the pandemic along with key market intelligence to produce critical l

Building your 2021 Service Strategy

11 January 2021
Freshworks
Resources

CCA PARTNERS

Employee wellbeing is the main concern for 95% of respondents to a new survey conducted by CCA on future working models.

What's On

Latest news, insight & opinion from CCA

Filtered by

Are you ready to transform how you deal with abusive customers?

Hybrid and flexible working

Customer service beyond the pandemic

Building your 2021 Service Strategy

Cookies