CCA Women in Leadership Awards 2025: Confidence, Courage & Authentic Leadership
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Confidence, Courage & Authentic Leadership
"We all face moments of self-doubt. The key is knowing how to move through them with purpose and courage.”
This is the powerful insight we can expect from Emma J. Bell, our inspiring guest speaker at the CCA Global Women in Leadership Awards Ceremony on 11 November 2025 in Manchester.
Emma is a leadership coach, former top-ranked lawyer and bestselling author and her powerful work focuses on helping leaders move beyond self-doubt and show up with purpose, courage and clarity, even in high-pressure environments.
In her own words, at this year’s event she’ll be exploring:
- “How do we quieten that nagging voice of self-doubt that tells us we're not good enough, or not ready, or that we'll fail?”
- “How do we lead authentically rather than trying to become some version of what we think a leader is supposed to be?”
- “How do we show up courageously and consistently, even when it feels uncomfortable?”
Watch the short video below to hear more about what Emma will bring to this special event.
For more information on the event and the Women in Leadership Awards 2025 programme click HERE
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Media contact:
Pauline Cochrane
T: + 44 141 564 9010
E: pauline.cochrane@cca-global.com
About CCA
CCA is the professional body for leading brands in customer experience, challenging and connecting public and private sector organisations to become world class. With more than 20 years’ experience, we are firmly recognised as the trusted reference for research, analysis and expertise. Our work with operators, BPO & shared service providers and vendors ensures we retain our position as the definitive source within our market-place.
Most people within our network are actively considering the best model to deliver a better customer experience and to drive more profitability from customer interactions. Our agenda for 2019 will support this challenge providing our customers with the information and data they need to make informed decisions around the future of their business. For further information visit www.cca-global.com