Announcing the shortlist for the 2024 Excellence Awards!
Announcing the shortlist for the 2024 Excellence Awards!
Latest news, insight & opinion from CCA
The CCA Global VIP lunch celebrates and recognises organisations that have achieved CCA Global Accreditation for Customer Experience©, marking a significant milestone in their journey towards excellence in customer service.
We are passionate about diversity and inclusion, valuing the unique qualities that make each individual exceptional. Thrilled to collaborate with local charity Downâ?Ts Syndrome Scotland, we're excited about celebrating Down's Syndrome Awareness Week from
In an era where customer experience is paramount, Coventry Building Society sets benchmarks for excellence that inspire and resonate throughout the financial services industry.
The CCA Women in Leadership awards programme encourages applications from women in in-house operators, outsourcing and BPO providers, as well as the technology, training, and supplier communities. By recognising leadership at all levels, the CCA Women in
Menzies Distribution, a stalwart in the UK logistics landscape since 1833, proudly announces its 13th consecutive year achieving CCA Global Accreditation for Customer Experience©. This milestone is a testament to Menzies' unwavering commitment to excelle
CCA Leaders' Summit, hosted at the NatWest Gogarburn Conference Centre in Edinburgh on 22nd February 2024, brought together over 150 senior executives to delve into the theme, 'The future of AI is human.'
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