Challenging conversations take place on a daily basis in every workplace and
  in general life, but it is not a subject that many receive training on.

  CCA's Dealing with Difficult Converstations Workshop 31 Mar will help you learn how to manage
  the most challenging conversations, the legal framework, what motivates the behaviour of others
  & the inter-relationship between sickness, absence & disciplinary/grievance procedures.

  TO BOOK OR FOR FURTHER DETAILS CONTACT US