CCA Global Standard V4

   Congratulations to Greater Manchester Police for becoming the 1st UK force to join our list of
   Accredited Members.

   Click here to read why the superintendent in charge of call handling, Karan Lee, thought this
   process of formal recognition was so important to the force.                             

                                                                                                      manpolice_opt

 

 

Sport Relief

How can you get your centre involved to support Sport Relief 2010? Click here for more information.

Dates for your Diary

17 Feb - Customer Experience Council, Manchester
30 Mar-1 Apr - Spring Workshop Programme 2010

CCA Convention Gallery 2009

Click here to view the hightlights of this year's Convention

CCA Review 2009

Customer service through 2009 was never busier - Click here to review the main highlights of the year and an insight into what 2010 might hold!

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