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The Friday Question: Are we giving enough attention to what's already great?

08 October 2026

We spend a lot of time talking about transformation, performance and what needs to improve. Do we spend enough time recognising what is already excellent and the people behind it?

CCA Global Announced the Excellence Awards 2026 Winners!

24 April 2026
Industry news

CCA Global Excellence Awards 2026 Recognise Customer Experience Leaders Across UK Industries

CCA Global Announced the Excellence Awards 2026 Finalists!

06 February 2026
Industry news

Announcing the finalists! CCA Excellence Awards shine a light on the outstanding people, teams, and organisations driving the future of service and CX.

CCA ANNOUNCES 2023 EXCELLENCE AWARDS SHORTLIST

02 March 2023
Industry news

CCA is delighted to announce the companies and individuals shortlisted for 2023's prestigious Excellence Awards.

Latest news, insight & opinion from CCA

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The Friday Question: Are we giving enough attention to what's already great?

CCA Global Announced the Excellence Awards 2026 Winners!

CCA Global Announced the Excellence Awards 2026 Finalists!

CCA ANNOUNCES 2023 EXCELLENCE AWARDS SHORTLIST

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