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CCA Global Announced the Excellence Awards 2026 Winners!

24 April 2026

CCA Global Excellence Awards 2026 Recognise Customer Experience Leaders Across UK Industries

Report - Contact centres: the new frontier in fraud prevention

09 June 2025
Smartnumbers
Research

CCA PARTNERS

Introducing our recent industry report, Contact centres: the new frontier in fraud prevention.

Best practice guide: Preventing fraud in the contact centre

11 March 2025
Smartnumbers
Research

CCA PARTNERS

The guide offers insights into combating fraud across all channels and sectors, highlighting the importance of safeguarding contact centres to protect organisations and their customers.

What's On

Latest news, insight & opinion from CCA

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CCA Global Announced the Excellence Awards 2026 Winners!

Report - Contact centres: the new frontier in fraud prevention

Best practice guide: Preventing fraud in the contact centre

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