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CCA Global Announced the Excellence Awards 2026 Winners!

24 April 2026

CCA Global Excellence Awards 2026 Recognise Customer Experience Leaders Across UK Industries

Spill the Beans - Beyond Policy: What Actually Reduces Absence in Today's Workplace

30 April 2026
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The April Coffee Club brought together customer service and contact centre leaders to explore one of the most persistent and complex challenges organisations face: managing attendance and reducing sickness absence.

What's On

Latest news, insight & opinion from CCA

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CCA Global Announced the Excellence Awards 2026 Winners!

Spill the Beans - Beyond Policy: What Actually Reduces Absence in Today's Workplace

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