• Disengaged employees cost the world $7.8 trillion in lost productivity
  • Quiet quitting starts when your culture fails to deliver on employment promises

  • Concerns about quiet quitting exist in many leadership circles. Quiet quitting refers to a trend where unmotivated, disinterested, checked-out employees do bare-minimum work at best -- just enough to get the job done but no more.

    While "quiet quitting" is a new term, the phenomenon is anything but novel. Disengaged employees have been a long-time -- not to mention expensive -- problem for leaders: Employees who are not engaged or who are actively disengaged cost the world $7.8 trillion in lost productivity, according to Gallup's State of the Global Workplace: 2022 Report. That's equal to 11% of global GDP.

    Alarmingly, at least 50% of the U.S. workforce are quiet quitters; in all likelihood, probably more than 50%.

    It's easy to understand why quiet quitting is troubling leaders. Yet there's a root cause to quiet quitting that is not currently in the mainstream conversation: broken brand promises.

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