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Future-proof your contact centre operations

How contact centre leaders are re-writing the customer experience playbook
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Future-proof your contact centre operations

  • 08 November 2020
  • Industry news
  • TTEC
Keywords
CUSTOMER BEHAVIOURS & EXPERIENCE DIGITAL & TECHNOLOGY STRATEGY CONVENTION SPONSOR TTEC CUSTOMER CX CUSTOMER EFFORT CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION DIGITAL CX

In association with
TTEC

Latest Articles
  • Strategy Guide: Digital CX Transformation08 November 2020
  • Future-proof your contact centre operations08 November 2020
  • Rethink the contact centre of the future08 November 2020
  • Customer experience defines your brand08 November 2020
  • Resources from TTEC08 November 2020
About Us

CCA is the leading authority on customer contact strategies and operations.

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