Brands that prioritise emotive, human-first customer experiences stand to generate up to £500 more per customer per year. In a landscape where AI is everywhere, it’s the empathy, clarity, and speed of human interaction that drive repeat purchases, loyalty, and lifetime value. 

Discover the revenue power of emotive customer experience. Our new research shows how brands can earn up to £500 more per customer, every year – simply by delivering the human experiences people want. 

When growing a brand, it’s not just about handling volume – it’s about making every customer interaction count.

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