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The conversation continues - What we heard
CCA Global Accreditation© Achievement Awards – April 2024
CCA Accreditation© is firmly established as industry's recognised accreditation programme, demonstrating a professional commitment to customer service excellence.
Organisations make a long-term commitment to continuously improving customer experience by adopting CCA Accreditations© as a fundamental part of their core operating model.
Allwyn
ATOS
Barclays Wealth Management
Capita
Chelmer Housing Association
Coventry Building Society
DVLA
DVSA
EST Energy Savings Trust
Legal & General (2)
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Legal & General
Menzies Distribution
NHS 24
Oxfordshire County Council
Police Scotland
Scottish Widows
SGN
The Co operative Bank
Together Money
Latest accreditation news & resources
Find out what's happening with CCA Global Standard©
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A weekly reflection from Sharon Johnston, exploring the questions, challenges and opportunities shaping customer experience, leadership and organisational change.
From transformational change within their Customer Hub to award-winning leadership and a clear long-term strategy, Places for People is setting a benchmark for customer service excellence across the sector.
Allied Celebrates over 15 Years of Excellence with CCA Global Accreditation for Customer Experience©
CCA congratulates Allied for being a consistent leader in customer service - not only maintaining high standards, but raising them year after year. Their long-standing accreditation journey is a testament to the power of continuous improvement, strong lea