65% of customer service leaders worldwide are embracing remote or hybrid operating models that accommodate work-from-home as well as working from office as they move forward. With this change, we’re witnessing the rise of a new brand of customer service that’s centred around agility.
Listen to this webinar with CCA partners Freshworks to learn more.
Additional resources from Freshworks that may be of interest:
5 steps to getting AI in customer service right