What Does Oracle CX Service look like?
End-to-End Service Excellence is the Future of Service
To capture customers’ hearts and minds through service, organizations need an end-to-end service solution. The three components of this service solution are:
1. Robust suite of service products
2. Seamless integration (leading to a cohesive experience) across front office and back office
3. Availability on a digital platform
Click here to collect your Guide, hopefully this will explain in more detail;