From transformational change within their Customer Hub to award-winning leadership and a clear long-term strategy, Places for People is setting a benchmark for customer service excellence across the sector.
CCA Global Accreditation for Learning & Development©
CCA Global Accreditation for Learning and Development© is an extensive programme aimed at enhancing organisational capabilities in workforce training and development.
By assessing and identifying strengths, the accreditation offers a detailed, real-time report to guide executive strategy and operational implementation. It underscores an organisation’s dedication to its employees, supporting the recruitment and retention and development of vital talent.
Furthermore, by benchmarking against industry standards, it facilitates informed investment decisions, driving continuous improvement and excellence in learning and development practices.
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Latest accreditation news & resources
Find out what's happening with CCA Global Standard©
Allied Celebrates over 15 Years of Excellence with CCA Global Accreditation for Customer Experience©
CCA congratulates Allied for being a consistent leader in customer service - not only maintaining high standards, but raising them year after year. Their long-standing accreditation journey is a testament to the power of continuous improvement, strong lea
While AI may be reshaping how we deliver service, the why behind great experiences hasn't changed. Large, well-known brands have a real opportunity - and arguably a responsibility - to lead by example. To set the bar high and show that doing right by cust
We are proud to celebrate the outstanding achievements of Coventry Building Society, a long-standing and valued member of CCA Global. Their recent wins at the CCA Excellence Awards in Glasgow (April 2025) highlight not just individual brilliance, but a wi