I was delighted to be part of Plantronics 50th anniversary celebrations at their fantastic new 'Smart' offices in Swindon last week.  Plantronics has been a long standing sponsor of CCA and have contributed significantly over the years to our people agenda with Philip Vanhoutte, SVP and EMEA MD playing a big role in moving the agenda forward. 

We also had the opportunity to spend some time with their CEO, Ken Kannappan, and had an interesting discussion on the future of customer service in the UK.

We wish Plantronics all the best - pity we won't be around for the 100th Celebration!