Marvin Humes will be gracing the stage at the CCA Gala Dinner and Excellence Awards Ceremony in Glasgow on 25th April 2024!
Marvin Humes will be gracing the stage at the CCA Gala Dinner and Excellence Awards Ceremony in Glasgow on 25th April 2024!
Home or remote working has been a common phrase in most offices for several years now, but the notion of working outside the traditional environment for contact centre staff is only just beginning to emerge. Currently, home-workers represent less tha...
I was delighted to be part of Plantronics 50th anniversary celebrations at their fantastic new 'Smart' offices in Swindon last week. Plantronics has been a long standing sponsor of CCA and have contributed significantly over the years to our people ...
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