Excellence Awards Judging Panel

The CCA Excellence Awards peer review judging process relies entirely on an independent panel of judges - industry practitioners, managers, leaders and business specialists - who undertake the challenging role of assessing all Award applications.

You can apply to become a CCA Excellence Award Judge here.

Please note, applications from consultants and suppliers are not permitted.

Assessment Team

CCA Global Standard(c) is a progressive industry accreditation that measures an organisation's customer service, helping to raise the bar and guide everyone in the business to focus more on customers. Accreditation involves a virtual/onsite assessment carried out by an independent team of assessors. All assessors are industry practitioners with 30+ years' experience of managing and leading customer service operations.

For more information on becoming accredited click here.