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CX Investment Report - Travel & Hospitality

This report focuses on customer experience investment for the travel and hospitality industry, and looks at the near future for CX there. The report includes a breakdown of the top 15 investment priorities of digital leaders in the industry from a number of different countries. In addition, senior executives shed light on the top challenges they face in CX, and give an insight into the future of their CX strategies.

Key Highlights

This report focuses on customer experience investment for the travel and hospitality industry, and looks at the near future for CX there. The report includes a breakdown of the top 15 investment priorities of digital leaders in the industry from a number of different countries. In addition, senior executives shed light on the top challenges they face in CX, and give an insight into the future of their CX strategies.


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